Strategic Processes
Strategic Management (DE)
| Code | Procedure | Approval |
|---|---|---|
| DE-01 P1 | Strategic planning and development | 27/07/2022 |
| DE-02 | Monitoring and measurement | 15/02/2024 |
| DE-03 | Management Review System | 14/01/2025 |
Quality management and continuous improvement (MC)
| Code | Procedure | Approval |
|---|---|---|
| MC-02 | Complaints, Suggestions and Congratulations Management | 14/01/2025 |
| MC-05 P1 | Stakeholders satisfaction measurement | 22/12/2020 |
Key Processes
Academic Management (AC)
| Code | Procedure | Approval |
|---|---|---|
| AC-01 | Admission, Progression and Issuing of Official Qualifications | 14/01/2025 |
Teaching (DO)
| Code | Procedure | Approval |
|---|---|---|
| DO-0101 | Design, verification, modification and accreditation of official degrees | 15/02/2024 |
| DO-0102 | Degrees monitoring and improvement | 15/02/2024 |
| DO-0103 | Degree suspension and termination | 115/02/2024 |
| DO-0201 P1 | Teaching planning and development | 28/11/2017 |
| DO-0202 P1 | Degrees promotion | 19/07/2013 |
| DO-0203 P1 | Student Orientation | 07/07/2021 |
| DO-0204 | External Academic Internships Management | 14/01/2025 |
| DO-0205 P1 | Mobility Management | 19/07/2013 |
| DO-0301 P1 | Public information and accountability | 22/12/2020 |
Support Processes
Staff Management (PE)
| Code | Procedure | Approval |
|---|---|---|
| PE-01 P1 | Administrative and Service Staff Management | 28/11/2017 |
| PE-02 | Academic Staff Management | 215/02/2024 |
Document Management (XD)
| Code | Procedure | Approval |
|---|---|---|
| XD-01 P1 | Documents Control | 19/07/2013 |
| XD-02 P1 | Registers Control | 19/07/2013 |
Infrastructure and Work Environment Management (IA)
| Code | Procedure | Approval |
|---|---|---|
| IA-01 | Material resources and services management | 22/12/2020 |